Oper­a­tional Excellence

Achiev­ing Oper­a­tional Excel­lence  


Achiev­ing Oper­a­tional Excellence 

Oper­a­tional excel­lence is essen­tial to win in your mar­ket. It means deliv­er­ing prod­ucts or ser­vices faster, with bet­ter qual­i­ty and at a low­er cost than com­peti­tors. Build­ing oper­a­tional excel­lence is cru­cial for a com­pa­ny’s suc­cess, as it can improve cus­tomer sat­is­fac­tion, reduce oper­a­tional risk and increase prof­itabil­i­ty. It sup­ports sus­tained growth and a com­pet­i­tive advantage.

To progress oper­a­tional excel­lence, com­pa­nies should have a cul­ture of con­tin­u­ous improve­ment. All staff across the busi­ness should adopt the cul­ture of improve­ment. Oper­a­tional excel­lence is sought through­out the organ­i­sa­tion involv­ing core busi­ness process­es, the entire sup­ply chain and sup­port functions.

Man­age­ment sys­tems are piv­otal in enabling an organ­i­sa­tion to improve, if deployed cor­rect­ly, they should high­light oppor­tu­ni­ties for the organ­i­sa­tion to improve both in the short term and longer term. It is through the use of these man­age­ment sys­tems that organ­i­sa­tions are able to opti­mize their way of work­ing in the pur­suit of oper­a­tional excellence.

Key Client Challenges


Are my busi­ness process­es efficient?


How can I bet­ter exe­cute my busi­ness strategy?


Are my unit costs too high com­pared to my competitors?


Where can I improve in my sup­ply chain and pro­duc­tion processes?


How do I increase reli­a­bil­i­ty of my pro­duc­tion and cus­tomer deliv­ery process? Is it future proof?


How do I struc­ture my organ­i­sa­tion design and oper­a­tional mod­el to bet­ter sup­port my busi­ness strat­e­gy and outcomes?


How do I achieve a cul­ture of con­tin­u­ous improve­ment, so that we don’t keep los­ing momentum?


How do I man­age resis­tance to change and achieve full adop­tion of the changes my busi­ness needs to make?

Lack­ing data to val­i­date or sup­port key busi­ness decisions 

Lack of knowl­edge to define a cohe­sive busi­ness or data strategy 

Low speed to mar­ket and trou­ble adapt­ing quick­ly to cus­tomer and mar­ket needs 

High oper­a­tional costs due to lengthy data pro­cess­ing times 

Oper­a­tional excel­lence is not a des­ti­na­tion that can be reached with a sin­gle effort; it is a con­tin­u­ous jour­ney of improve­ment. Even when a com­pa­ny achieves a cer­tain lev­el of oper­a­tional excel­lence, it must con­tin­ue to adapt and evolve to remain com­pet­i­tive. The busi­ness envi­ron­ment is con­stant­ly chang­ing, and com­pa­nies must be agile and proac­tive in respond­ing to new chal­lenges and opportunities.

A cul­ture of con­tin­u­ous improve­ment must be cul­ti­vat­ed with­in the orga­ni­za­tion, with ongo­ing train­ing and devel­op­ment for employ­ees, reg­u­lar review of process­es and pro­ce­dures, and a com­mit­ment to inno­va­tion and exper­i­men­ta­tion. It requires a will­ing­ness to embrace change and a focus on long-term goals rather than short-term gains.

This is a never-ending jour­ney that requires ded­i­ca­tion, hard work, and a com­mit­ment to ongo­ing improve­ment. Inno­vate and rein­vent how you do things. Com­pa­nies that are suc­cess­ful in achiev­ing and main­tain­ing oper­a­tional excel­lence are those that have a long-term vision and a cul­ture of con­tin­u­ous improve­ment embed­ded in their DNA.

Oper­a­tional Excel­lence Products

Busi­ness Process Re-engineering 

Redesign and improve your busi­ness process­es for effi­cien­cy and effectiveness. 

Oper­at­ing Model 

Redesign and imple­ment busi­ness process­es, struc­tures, and sys­tems to achieve your busi­ness goals. 

Organ­i­sa­tion Design 

Redesign roles, respon­si­bil­i­ties, and struc­ture to improve oper­a­tional effi­cien­cy and effectiveness. 

Sup­ply Chain Management 

Achieve a more cost-effective sup­ply chain to reduce cap­i­tal deployed, improve oper­at­ing mar­gins and improve OTIF performance. 

Main­te­nance & reliability 

Improve asset avail­abil­i­ty, reli­a­bil­i­ty, and capa­bil­i­ty to max­i­mize efficiency. 

Con­trac­tor Management 

Opti­mise con­tract per­for­mance for your business. 

Per­for­mance Management 

Improve the per­for­mance of your indi­vid­u­als, teams, and organizations. 

Cost Optimisation 

Reduce expens­es while main­tain­ing qual­i­ty, effi­cien­cy and cus­tomer satisfaction. 

Why Reynard

Focus on real outcomes 

With more than 20 years’ expe­ri­ence in imple­ment­ing Oper­a­tional Excel­lence for our Clients, we are dri­ven to deliv­er improved busi­ness outcomes. 

Reynard helps busi­ness­es max­i­mize their return on invest­ment by iden­ti­fy­ing oppor­tu­ni­ties across their val­ue chain and pro­vid­ing prac­ti­cal and sus­tain­able solu­tions. Our change man­age­ment exper­tise ensures the new ways of work­ing are rapid­ly adopt­ed by the organ­i­sa­tion and a new cul­ture of work­ing is achieved. 

Mea­sur­able Results 

Our method­ol­o­gy enables to quick­ly analyse oppor­tu­ni­ties in any busi­ness and com­mits to deliv­er­ing busi­ness outcomes. 

We will analyse how your com­pa­ny can most effec­tive­ly improve across your val­ue chain and build a prac­ti­cal pro­gram with you to imple­ment sus­tain­able solutions. 

Experts in Adoption 

As part of the engage­ment, Reynard has more than 20 years’ expe­ri­ence in tak­ing projects to full adop­tion using our behav­iour­al and cul­tur­al change methodologies. 

This approach guar­an­tees that we leave the organ­i­sa­tion and your peo­ple with the abil­i­ty to con­tin­ue grow­ing val­ue long after the project is delivered. 

Accel­er­ate excel­lence in your operations

Har­ness oppor­tu­ni­ties and opti­mise your capa­bil­i­ties to achieve desired outcomes.

Relat­ed Insights